Privacy Policy


In compliance with Article 13, as well as the principles of lawfulness, fairness, and transparency set forth in EU Regulation 2016/679, General Data Protection Regulation (hereinafter, GDPR), we inform you:The entity responsible for processing personal data that may be collected through contact means available on this website is Datintel, S.L., with Tax ID B56582307, and located at Alicante Science Park, West Campus of the University of Alicante, 03005, Alicante, Spain. You may contact the responsible party via email at info@golden-owl.eu, hereinafter referred to as Golden Owl®.

1. Data Protection Information for Processing Activities Related to the Website:

Personal data provided to Golden Owl® via this website, or any contact means available, may be processed for the purposes relevant to the reason for which they were provided. Specifically:

Requests for information about Golden Owl® products or services:

  • Purpose: To manage information requests and respond to inquiries.

  • Legal Basis: Consent of the data subject, Art. 6.1.a GDPR.

  • Retention: Data will be used exclusively to respond to inquiries and will be deleted thereafter, within a maximum of 6 months from the last contact with the requesting user.

  • Recipients: Data will not be transferred to third parties except under legal obligation.

Requests for quotations or economic assessments:

  • Purpose: To contact the requester, prepare and deliver/send the quotation, and carry out follow-up and commercial prospecting actions, whether by telephone, telematic means, or in person.

  • Legal Basis: Implementation of pre-contractual measures, Art. 6.1.b GDPR.

  • Retention: Until the end of applicable legal deadlines related to the retention of fiscal and accounting data.

  • Recipients: Data will not be transferred to third parties except under legal obligation.

Web visit analysis through cookies:

  • Purpose: Management of navigation data and user preferences.

  • Legal Basis: Consent of the data subject, Art. 6.1.a GDPR.

  • Retention: The retention period for data collected by cookies is specified in the cookie policy (link to cookie policy). This period starts from the end of each user session on the website.

  • Recipients: In the case of third-party cookies, navigation data are managed by the owners of such cookies.

2. Data Processing Collected Through Forms, Means, or Documents Redirecting to Golden Owl®'s Privacy Policy:

Billing:

  • Purpose: Manage the contractual or pre-contractual relationship between you and Golden Owl®, as well as its administrative, fiscal, and accounting management.

  • Legal Basis: Execution of a contract or application of pre-contractual measures, Art. 6.1.b GDPR.

  • Retention: For the duration required by current civil, financial, and tax legislation.

  • Recipients: Data may be communicated to competent public authorities, banks, and savings banks as appropriate.

3. Data of Third Parties:

If during your communications with Golden Owl® you provide data of third parties, we inform you:

  • You may only provide us with third-party data if you have their express consent. Therefore, by submitting third-party data, you declare that you have the aforementioned consent, or that you have the legal capacity to consent on their behalf.

  • All individuals whose data you provide should be aware of the content of this section. You declare that you have informed them and made them aware of its contents.

  • Golden Owl® is not responsible if the user filling out the forms does not comply with the above points.

4. Optional Nature of Form Completion and Veracity of Data Provided:

The various forms made available to you request all the data necessary to manage your inquiry, request, or contract; therefore, it is essential that you answer all sections. If you do not complete these sections, we will not be able to properly address your request.

5. User Rights:

  • Consent and Revocation: Users may revoke their consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

  • Rights of Access, Rectification, Erasure, Restriction, Objection, and Portability: Users may request to exercise their rights to access, rectify, or delete their data, and in certain cases, to restrict processing or portability of their data, as well as to object to the processing, in accordance with the aforementioned data protection regulations.

  • Exercising Rights: These rights can be exercised by sending a request to Golden Owl® via email at info@golden-owl.eu, or to the contact address stated at the beginning of this document. If desired, you can use the forms available from the Spanish Data Protection Agency or request a copy via email.

  • Complaints: Should you be dissatisfied with the response to your rights exercise request, you may file a complaint with the aforementioned regulatory authority. Your request will be addressed within no more than 30 days.

Golden Owl® is committed to respecting and defending the data protection rights of its users, visitors, and clients. This document is an integral part of the Terms of Use and should be considered and read in conjunction with them.

Last Modification Date: September 2024